What St. Thomas is saying

"We've had an incredible experience with Total Plumbing Solutions. Adam's staff is professional, knowledgeable, and genuinely cares about helping their customer. The service has been outstanding from start to finish, and thanks to their expertise and recommendations, they've helped save us approximately $600 per month in gas costs. It's rare to find a company that combines excellent customer service with real, measurable results. Highly recommend Total Plumbing Solutions to anyone looking for honest, reliable, and skilled professionals!"

"Showed up at the exact estimated time and fixed within 15 minutes. Excellent and personable service."

"I have obtained the service from a few other plumbing companies in the past but none of them compare to the quality, professionalism and customer care that I received from Total Plumbing Solutions. They are quick, efficient and put a lot of care into their work and don't mind explaining and going over what is required for the job. I've had a few jobs done by them and all the staff I spoke with were extremely knowledgeable. I would 100% recommend them over any other companies out there. When you speak to them you'll understand."

"Always great work, very friendly and gets the job done well! Dillon is very patient and gave us great advice for our shower."

"The service we received was amazing. They came back just to answer some questions and explain the process in detail even before we decided to proceed. On the day the work was scheduled, they arrived exactly when they said they would, they put down mats from the entrance to cover the floors to make sure the entire area was protected and left clean. They were friendly and professional. We would definitely recommend their services."

"Can't say enough about these guys, they are great to deal with and awesome service. Highly recommend them if your looking for any plumbing needs!"

"Very happy with the plumbing work done by Total Plumbing Solutions! We are doing a kitchen reno so they moved our sink and dishwasher to a new location and also fixed a pretty bad leak we had in the wall. Found a pipe completely cracked and replaced it. They did a wonderful job, they are very reasonably priced and they're all so friendly. Would highly recommend these guys for any plumbing work. Thanks again guys!"

"These guys (Isaiah and Tyler) were great today! Very professional, extremely knowledgeable and answered all my questions. Highly recommend them and Total Plumbing Solutions."

"I am so glad I chose Total Plumbing to do the dishwasher install and do the two taps swap. All along Dillen was a total professional...starting with arriving on time...introducing himself...every part of the job was explained and with assurance on what the result would be...he truly is an asset to your company...I will highly recommend your services to family and friends."

"A good guy, polite and was sorry that he was going to make a mess. Showed me the problem with an explanation of the possibilities of how it may have happened. He repaired it... all in a timely fashion!"

"Thank you for your company's excellent service from my initial inquiry online and promptness of response to booking an appointment. Dillon was professional and friendly. He listened to my needs and offered alternatives. His work was excellent and quick and obviously very professional. I would not hesitate to recommend and use your company's services in the future."

"Excellent service. I was able to talk to someone out of hours right away. The technician arrived exactly when they said they would and was able to fix the problem quickly. I would recommend this company for any plumbing needs."

"Communication was amazing from beginning to end of service including the initiative to reach out and set up SMS contact, notification of arrival times and up to date on route messages. They arrived on time with a friendly greeting. Technician remained friendly, informative and transparent throughout service. Incredible experience all around. Thanks!"

"I've used the team at Total Plumbing Solutions on a number of occasions. Great service and great people. Even had a minor issue the one time and they sent someone right away to resolve the next day. Would highly recommend this company."

"Dillen was professional, and friendly. It was nice dealing with the same person for the quote and install. He got right to work, explain some of the things that he did, and cleaned up after himself. The owner of the company popped in at the end of the job and checked things over. I am very happy with the service I received."

"The guys were able to come earlier than expected, which was awesome. They were respectful, kind and courteous. My dad stood over them, I'm sure he was telling them how to do their job, and they were very patient and I appreciated them for that."

"Our main water shut off was leaking pretty steadily so it was a bit of an emergency/time sensitive situation. My first call was answered within a couple rings and someone was there within an hour to fix it. The job itself looks less than an hour. Excellent, efficient service - couldn't be more happy."

"We have used Adam and his team for years for a variety of jobs including renovations, repairs, service calls, and water treatment systems. They have always done great quality work at a fair price. Very reliable and highly recommended plumbing company."

"Came in lower than his quote, was informative and efficient. Great customer service, apprentice included. Ran a water line for a new fridge and replaced some old plumbing that was stainless steel. Would highly recommend."

"Adam and the team at Total Plumbing Solutions have become my go-to plumbers for all of my business needs. Honest, friendly, and reliable - all decisions are made with my best interests in mind."

"Great service, thanks so much Dillen!"

"I had Total Plumbing Solutions and could not be happier with their service. I would highly recommend them and will call with any other plumbing services I need. thank you."

"Adam installed new waterlines, tub, toilet and sink and did an amazing job. This wasn't our first time using his services and we will be using him for any future plumbing projects."

"Great service on the same day. Highly recommend. Will use this company in future."

"Adam installed 2 high toilets in our home and did a fantastic job. Adam was professional and efficient. I would highly recommend his services."

"Adam and his team renovated and installed two bathrooms for my parents during a major renovation. Adam suggested quality products and completed the work in a timely manner. They were professional, friendly and provided quality service! During a stressful renovation, the bathrooms were the one thing that went smoothly. I would highly recommend TPS to others who are looking for quality plumbing solutions."

"Fast, friendly and very helpful! Thank you for getting our toilets working again!"

"What a pleasure dealing with this company. They took care of everything in a timely and compassionate manner. Highly recommend they Total Plumbing Solutions be your first call."

"Very professional, knowledgeable and helpful."

"Adam installed glass doors on our 2 tub showers and standing shower and he and his co-worker did an excellent job. Couple of minor issues with the doors shipped from the distributor which Adam immediately followed up on to rectify before installing and kept me updated on progress. Doors look great and would highly recommend Adam."

"Called Adam last minute and he came same day. Amazing craftsmanship, attention to detail, efficient service and reasonable prices. Nice guy who understands customer service."

"My kitchen sink was totally clogged and out of order on the weekend. An old pipe burst and we had to shut down the area! I Total Plumbing Solutions first thing Monday morning and Adam and one co-worker came out the same day to fix it for us! They were polite, friendly, knowledgeable, efficient and very reasonable in price! Thank you so much Adam!"

"Jason was friendly and informative and we are so happy he solved our problem. The price was very affordable. Thank you!"

"Adam and team did quality work very efficiently. He made himself available in a timely manner, which was greatly appreciated! They were very kind and knowledgeable, and helped us find a cost efficient solution to our plumbing problem! I was very impressed with their workmanship, and highly recommend TPS!"

"Adam and his employee were very cordial and professional well working in our home. The mess was cleaned up and all finished in a timely matter. I would recommend Total Plumbing Solutions for all plumbing needs. Thank you Adam for a job well done."

"Professional, efficient and clean. All around great service."

"I was having trouble contacting plumbers until I called Total Plumbing Solutions. Anna answered promptly gathered the information about my problem and had it scheduled; all in one call. Jason showed up when scheduled and quickly provided a simple solution. Great work by this team. Price was fair. Would highly recommend you call them first."

"We called Adam to help with installing a dishwasher for us. Also, asked him to check a leaking drain from the kitchen into the basement. It didn't take long for him to discover the leak and found that a drain pipe was cracked inside the wall behind the dishwasher. He and his apprentice had the wall opened, drain removed and a new one installed so fast and the replaced the shut off line to the dishwasher as well as installed a new water supply line (which was the actual reason for the call). We were amazed at how fast they were and efficient in getting it all done. It's been about 2 weeks and the dishwasher is running well and NO LEAKING DRAIN!!!!!! I have to say we will have them back again for other items we need done. When you have a plumbing problem TPS is the first and only call needed! Just to also mention ... I was absolutely shocked at the cost ... VERY reasonable!!! Positive Responsiveness, Punctuality, Quality, Professionalism, Value"

"Adam is marvelous we have used this company for a few issues and have no problem calling them for work."

"Excellent service and work. Two jobs completed with Total Plumbing Solutions - one minor and one major. Excellent work on both jobs."

"I would recommend this company to anyone who asks about them. They were on time and had our plumbing problems solved in no time. They make a great team."

"We sent a message on a Sunday night and Adam responded right away. He squeezed us in like 2 days later. He was professional and polite and very knowledgeable. We thought we needed a big job done but he knew how to fix it without spending big bucks. We would hire Adam again in a heartbeat!"

"TPS was responsive and fixed my hot water heater the next day at a good price and very quickly!"

"At first I did give them a low star but since than I talked to the owner that come out and fixed my pipe. I would recommend them to anyone that has plumbing issues as their pricing is great, they explain everything and show you what the problem is. They really care about the people they serve, also if anything is not right than they will make it right as they did for me which I am so happy. I do have to get something else done so I don't get the same pipe leak but they advice me on what to do and also recommended someone. So take my word for it call them first before anyone else as they are honest, awesome pricing, you will not regret calling them. They will get out to you as soon as they can, even with the trying times we are having."

"What a great company! They did an amazing job on my WHOLE bathroom. The detail he put into installing the shower and the vanity and toilet what incredible. They were always on time and finished the job in the time frame I asked for. I will only recommend this company!"

"Always great and friendly service. Have had a service appts and renovation work and all completed with great quality of work."

"We just had a national Rogers outage on my appointment day (July 2022), they said they would call before coming but my phone and likely theirs were all down. Jason and his partner came anyway, on time the morning of, they made quick work and were professional. Price was fair and service was great."

"The owner came out on Christmas Eve morning to hook up our plumbing. That would not happen in London or any where for that matter. Thank you Adam! we really appreciate it."

"Took good care of my wife at Bernardo Karate in St. Thomas today. Clog in the main sewage line. Fast, reliable, and good communication. Will be using you in the future. Thank you."

"Great service, polite and explained things well"

"These people are awesome. This is the second time I used them and they do a fantastic job at a reasonable price. I had a leak in my ceiling, called them within a hour Jason came, replaced what was required and only took a hour. They won't sell you what you don't need. Thanks"

"Shower redesign and renovation for stroke individual * consult/recommendations re:: design and installation of safety features( grab bars, adjustable shower head) to meet needs of a post stroke individual. The result was a safe shower unit that encourages and supports independence for the individual, as well as attractive to the eye. We would highly recommend TPS to family and friends. They will be our first call for any future needs ! Thanks again"

"Adam did some plumbing work in both my bathrooms, hooked up water to my garage and to my fridge. He was on time, did a good job and at a reasonable cost. There were two small issues afterward, Adam came to take care of them almost immediately. He is friendly and polite, it was a pleasure doing business with him. Adam will be my "go to plumber"."

"I called total plumbing solutions and Jason came to repair our plugged piping that day..amazing and much appreciated..Jason was very pleasant and professional..he explained the problem and answered questions I had..thanks Jason..gary"

"This is a five star full service company with excellent communication skills. It is without hesitation that I recommend them. Rosanne Smith"

"Dillen was kind, informative, explained everything we needed. He replaced and repaired everything that was necessary for our toilet to work at peak performance. I will definitely be calling Total Plumbing Solutions for other plumbing needs in the future."

"Dillan was very impressive, he investigated, found the problem and fixed it quickly and efficiently. The other plumbing service I had come out for a quote didnt look to investigate, just wanted to sell me an overpriced pump and try to bill for unneeded work. Total Plumbing is now my plumbing service moving forward. TRUST IS EVERYTHING and I trust them."

"Adam and his team are always super friendly, and very knowledgeable. They show up quickly and get the job done right. I would highly recommend them to anyone looking for a reliable plumber!"

"Dylan did a fantastic job on my sink. The company replied in a timely manner, he arrived on the scheduled time and solve the problem really fast. He also answered all my question in a very polite and understandable way. Would totally recommend the service."

"My call was responded to quickly and I was able to get a same day appointment! My issues were fixed in a timely manner by a very professional, friendly and clean tech, Dylan. I'm incredibly happy with the work that was done and have plans to call again for other work. Thank you so much!"

"Job was completed in a timely manner at a reasonable price. Excellent communication as well."

"Zach & Steve did a very professional plumbing job at our home! Friendly, informative and very efficient! We would highly recommend Total Plumbing for any plumbing needs! Thank you!!!"

"Total Plumbing was amazing once again. Unfortunately, when you weren't immediately available, I made the mistake of calling another plumbing company from Tillsonburg with high ratings. That turned out to be a poor decision. The plumber they sent did not have the necessary materials to replace the pipes, nor did he have a snake to unclog the drain. The job was left unfinished, the drain remained plugged, and a mess was left onsite. Thankfully, Total Plumbing's schedule opened up shortly afterward. Your technician arrived, immediately identified the real issue—a rotten drain—and efficiently replaced the pipes. The work was handled with professionalism, knowledge, and care, and the area was left clean. I greatly appreciate the reliability and quality of service you continue to provide."

"Isiah was fast friendly and very professional and always enjoy the work they do!"

"Total Plumbing Solutions' commitment to providing top-notch residential plumbing services in London and St. Thomas is evident. I recently had an issue at my home in London that required urgent attention. From the moment I contacted them, Adam & team were quick to respond. They arrived the following day, as promised, assessed the situation efficiently, and wasted no time resolving the issue. What truly impressed me was their professionalism and dedication to delivering quality service at a fair and reasonable price. It is rare to find a company that combines speed, expertise, and affordability, and Total Plumbing Solutions exceeded my expectations on all fronts. I highly recommend Total Plumbing Solutions to anyone in need of professional plumbing services in London, St. Thomas and the surrounding area."

"We recently had a backwater valve break with sewage backing up in our home. Total plumbing responded quickly and resolved our drainage issue with skill, and expertise. Adam and his employees were personable and professional. Customer service was exceptional. I would strongly recommend this company for any one in need of any plumbing services. We will remain committed customers"

"They did a great a great job. They notified us when they would arrive, and they were on time. Dylan and his colleague were friendly and did a great job installing my stand alone tub."

"Dillen was great! Very honest and reliable. He found an issue that was much more minor than I anticipated and was honest. Much smaller job than anticipated but still corrected the issue. Will definitely call TPS next time."

"we used Total Plumbing Solutions for our plumbing needs for our kitchen renovations. The team was very timely, professional, more than competent, knowledgable, and the work completed was for a fair price. We would not hesitate to recommend this company and use them again for future plumbing needs"

"Adam and his crew are awesome! I've been on multiple jobs with them and it's always been a great experience. I would highly recommend TPS for any of your plumbing needs!"

"My experience with TPS was top notch. From the initial point of contact scheduling the work, receiving guidance and feedback on my situation, to completing the job. TPS was polite, insightful and did great work! It is clear that TPS takes pride in their business and customer service. I will not hesitate to call TPS in the future for help with my plumbing needs!"

"The staff was very professional and explained everything in great detail. They arrived quickly and when they left it was all cleaned up and ready to go! I would highly recommend them."

"Love the text message every step of the way; even when they are on their way! Professional, and friendly service."

"Great service, friendly and fair. Would totally recommend"

"Were very nice and did a great job fixing my shower."

"Great team! Customer service is fantastic!"

"Love the service with this company. 5 stars every time!"

"Does what needs to be done and does not try to sell you on extras."

"So happy with the work TPS has done for me."

"Great service!"

"great service and fast. important with a leak. thanks"

"Quick to respond to my phone call, had the parts and skill to get the job done professionally and at a great rate. Very happy with Dylan's work. Will call again!"

"Adam and his team are professional, dedicated and hard working men who not only get the job done on a timely manner but never leave a mess behind and stand by their work. I've used them for many years and they did all of the plumbing in our new build along with in floor heating. Highly highly recommend."

"Professional, courteous and responsive. Top quality....highly recommended."

"Adam was able to solve a plumbing dilemma that we have been dealing with for 7 years! He was professional and efficient."

"I'm grateful there is a great plumber available in Port Stanley! Adam of TPS has been very responsive to our plumbing issues over the past year. His service is great, work is very good and he's efficient with his time. Thank you Adam and team. I'd recommend Adam at any time."

"Adam replied quickly to our email and showed up when he said to replace our kitchen faucet. Thanks for the great service!"

"Adam was professional, prompt, and provided high quality service. We called him when our main drain was backed up because of a backwater valve issue. Asked him to auger our line as it had never been done. He was there and did it at a fair price. Invoice was received within seconds (by email) and I could pay it instantly. Will definitely call upon for future issues (hopefully none occur of course)."

"Very good clean work. Very satisfied."

"Amazing company."

"Great place to use! I recommend them to anyone in St Thomas."

"Thank you Adam for prompt and efficient service. We are happy to recommend your services!"

"Thank you for the great service, Great job! We certainly will recommend you to our friends and family."

"As like most people we only need a plumber when bad things happen. In saying that we decided to use the program St. Thomas was offering to re-place our backwater valve. I went to the City and one of the approved plumbers was Adam. We could not be happier with the work done! He was great and best of all responded promptly to texts. Sorry I can't remember his assistant but nothing but nice things to say. They were so professional that I recommended them to my 83 year old neighbour. Adam your business will continue to grow, good luck!"

"Prompt, professional, and knowledgeable. Wouldn't use anyone else!"

"Fantastic work, prompt, professional Adam did a great job!"